NatWest-RBS said on Tuesday it expects only about 13% of its staff to return to primarily office-based working as it revealed a three-pronged approach to post-pandemic working habits.

The group said 55% of staff will now adopt a hybrid working model, mixing home and office working, while 32% will move to a “remote-first” model with a minimum of two days a month in the office, with the remainder of staff sticking with the “office-first” model.

“For some of you, it will be clear which category your role fits within,” chief executive Alison Rose told staff in a speech.

“For others, it may be less clear – and may depend on other factors.”

Rose said the changes will take place after consultation with employees’ managers and in a phased manner.

The chief executive said the banking group now has an opportunity to “to combine the best of how we operated pre-Covid, with everything we’ve learned over the last year.”